Returns and Refunds Policy

If you are not entirely satisfied with your purchase, please contact us so we can remedy the situation.

Unless otherwise stated, all of our products can be returned or exchanged within 30 days of the original purchase date of the product.

Before you return a product, please make sure that:

  • The product was purchased in the last 30 days
  • The product is not damaged from use

Damaged items: If you received a damaged product, please notify us immediately for assistance.

Return Process: If you would like to make a return, please contact us for instructions and a shipping label.

  • By phone: 818-814-6025
  • By email: sales@icesleeve.com
    You will receive an email notification of your request along with additional information for returning the product.

    Contact us: If you have any questions about the process or our Returns and Refunds Policy.